FAQ's
What services does Cherry Tails offer?
We provide professional grooming services for cats and dogs, including bathing, haircut, nail trimming, ear cleaning, and more.
How do I book an appointment?
You can book online through our website or call us directly. Walk-ins are accepted based on availability.
Are your grooming products pet-safe?
Yes, we use premium, vet-approved, chemical-free products designed specifically for pets’ skin and coat care.
How long does a grooming session take?
A full grooming session typically takes 1.5 to 2 hours, depending on the size and coat condition of your pet.
Do you offer pick-up and drop services?
Yes, we offer pet taxi services in select areas. You can check availability during booking.
How often should I get my pet groomed?
It varies by breed, but on average, grooming every 4–6 weeks is recommended to keep your pet healthy and clean.
What if my pet is aggressive or anxious?
Our staff is trained to handle pets with care. If needed, we may recommend shorter sessions or home grooming services
Do you groom puppies and kittens?
Absolutely! We offer special gentle-care grooming for pets as young as 3 months old.
What is your cancellation policy?
Please inform us at least 24 hours in advance to reschedule or cancel your appointment without a fee.
Do you have a loyalty or rewards program?
Yes! Earn points with every visit and redeem them for discounts on future services or products.
